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Issue 34


Seven Steps to Stunning Account Plans

“Where’s the spark?” Sales directors frequently bemoan the blandness and wishful thinking that characterise too many account plans. So here Beth Rogers shows you how to think your way to an account plan to stun your boss - and your customer!

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Pricing Strategies to Grow Continually

Few would argue that the Internet and other sophisticated technologies have radically changed the business environment, often in ways we can not even detect yet. Prices and margins in virtually every industry are facing downward pressures like never before. But what does the future of your pricing strategy look like?

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Affiliate Marketing

Over the next few issues of WNIM, Dave Chaffey's E-marketing Insights column will look at the latest developments in how digital marketing tools can be used for customer acquisition. Each article will briefly explain the approach and then look at success factors for deploying it.

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Practice what you preach

Excalibur is back again delivering more observations from the business world. This time the spotlight is on event organisation and the need to go back to marketing basics.

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Fair Play on Data

The last few years have seen government introducing legislation designed to protect the rights and privacy of individuals and businesses against ’unscrupulous’ marketers. Andrew Freeman of CRM Technologies asks if it is time for the direct marketing industry to stand up to the DPA and preference service legislation.

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The Spirit of Christmas

You have arrived at the biggest marketing month of all: December. The ‘store wars’ have been declared and marketers are armed with special offers for the annual ‘game of chicken’ with consumers who’ll wait ‘till the last minute to grab bargains. Jonathan Gabay explains why this year promises to be especially tense.

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Choosing suppliers carefully

Once again, Professor Merlin Stone is back with his latest insights into the world of Customer Relationship Management. This month, a look at supplier selection and management.

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Media inserts hold their own in the DM industry

Despite the continual struggle for published media to maintain circulation and advertising revenues, media inserts successfully held their own in 2003 producing 23.32 billion items, and a spend of £1.17 billion. This article takes a look at some of the results from The DMA Census of the Direct Marketing Industry 2003-2004. 

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