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Issue 37

Welcome to the April issue of What's New in Marketing.

This month we are launching the new agenda from The Chartered Institute of Marketing Insights Team, providing you with the very latest in topical discussion from the world of marketing. The new agenda, entitled "The Devil and the Deep Blue A, B or C" addresses the use of segmentation in the maturing marketplace. Does segmentation still work? And how does it work with the increased desire from consumers for customisation?

Segment or die, or … just be happy?

This month an author who wishes to remain anonymous looks at the use segmentation and the timing of it’s use.

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Segmentation in the maturing market place

Segmentation is an invaluable tool for companies seeking to increase market share. But many companies are not implementing effective segmentation strategies. Even household names can be guilty of schemes that purport to be segmentation, but which in fact are merely data-enabled selling schemes. The answer for these companies is to engage in real segmentation, rather than data collecting and guesswork. The Devil and the Deep Blue A, B or C calls on marketers to address this lapse in marketing thinking by focusing on context, instead of outmoded concepts of ‘the customer’.

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E-marketing Insights: Pay Per Click Search engine marketing

Pay Per Click search engine marketing is arguably the hottest area of advertising on the planet – online or offline. We can get an idea of how hot by looking at the two biggest companies offering online Paid Performance advertising. This article introduces what is involved with starting a Paid Performance search marketing programme and gives some best-practice tips to get the most from this form of e-communications.

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Forecasting Paid Search Performance

Any search engine marketing campaign requires research and without appropriate keyword identification the best laid intentions fail to deliver. This article studies a number of different approaches for researching the paid search space and understanding the potential within.

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A class act to follow

The CIM quarterly agenda paper focuses on segmentation. In this article Jonathan Gabay looks at UK marketing segmentation, which has long been based on a formula devised in 1921 for a very different society than currently exists…

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Spam and the Marketer

As SPAM slowly takes over the Inbox, Steve King, senior consultant at Xpedite Systems, offers his top tips for marketers to avoid being labelled Spammers

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People, communication and customer service in the retail supply chain

Dr. Tony Wild and Professor Merlin Stone say the term "supply chain" is a great term. We're not sure where it came from. Was it invented by management consultants keen to encourage clients to believe that the process of supply was as simple as a chain - a single strand of solid metallic ovals, each linked to only two other ovals, except at the beginning and the end?

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